Clinics and healthcare
Appointments and patient questions
Answer common questions and fill your appointment calendar.
- Booking and reminder flows on WhatsApp
- Answers on timings, services and doctors
- A person takes over for anything medical
AI Solutions
AI Chatbots and Agents That Capture and Qualify Leads
Brain Cyber Solutions, headquartered in Ernakulam, Kerala, builds AI chatbots and agents for WhatsApp and your website. They answer customer questions at any hour, capture and qualify leads, book appointments and hand over to your team with the full conversation, in English and Malayalam, connected to your CRM.
What you receive
- PricingPriced to your project
- ChannelsWhatsApp and website
- LanguagesEnglish and Malayalam
- ExperienceIn search and systems since 2005
The problems we solve
Does this sound familiar?
These are the everyday challenges we help businesses solve.
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The same questions, all day
Customers ask the same things, and your team answers each one by hand.
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Night and weekend enquiries go unanswered
They get no reply, and go to a competitor.
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Leads are not qualified
Your sales team wastes time on weak leads.
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WhatsApp chats are scattered
Messages sit across phones, and nobody tracks them.
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Customers prefer Malayalam
But your replies are in English only.
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A chatbot let you down before
It gave wrong or generic answers.
Who this is for
Businesses that get the same questions again and again, teams that miss enquiries after hours, and companies that want faster replies without hiring more people. It suits clinics, schools and institutes, real estate and interiors, hospitality, ecommerce and B2B companies, in Kochi and Ernakulam, across Kerala and beyond.
Chatbot or AI agent?
A chatbot answers questions from the information you approve. An AI agent goes further: it can qualify a lead, book an appointment, update your CRM or send a follow-up. Many businesses start with a chatbot for common questions and add agent actions as they grow. We help you choose the right level of automation for each step.
How a chat becomes a lead
A customer messages your WhatsApp or website. The assistant answers, asks a few smart questions, and captures the name, need, budget and timing. A serious lead is scored and sent to the right person on your team with the full conversation, and your CRM records it. Our WhatsApp automation and CRM integration services connect each step.
Measured on results
We report the numbers that show what the assistant earns for you.
- Conversations handled, and how many needed a person
- Leads captured, and how many were qualified
- Time to first reply
- Appointments or visits booked
- Questions the assistant could not answer, so we can improve it
Using AI responsibly
The assistant answers only from information you approve, and follows rules for what it can and cannot say. It hands over to a person when it is not sure. We agree what customer data may be used and who can see it, and we review live conversations to keep quality high.
Why Brain
Brain Cyber Solutions has worked in search, marketing and business systems since 2005, with more than 100 international projects. We are headquartered in Edappally, Ernakulam, Kerala, and our remote team of practising AI and automation experts builds chatbots and agents for clients across India and abroad. See our AI implementation service, or learn to build them in our AI Business Automation Course.
Where businesses use it
Chatbots and agents that fit your business.
The same technology works very differently in different businesses. We design it around yours.
Schools, colleges and institutes
Admissions and course enquiries
Turn course enquiries into counselling calls and enrolments.
- Course, fee and batch answers at any hour
- Qualifying questions before a counsellor calls
- Follow-ups until the student decides
Real estate, interiors and hospitality
Qualified leads and site visits
Sort serious buyers and guests from casual browsers, and book visits and stays.
- Budget, location and timeline questions
- Site visit, booking and callback scheduling
- Hot leads sent to your team at once
Ecommerce, retail and B2B
Sales and support in one chat
Help customers choose, and answer support questions without waiting.
- Product questions and recommendations
- Order and delivery status answers
- Quote requests passed to your sales team
Pricing depends on the channels, the number of conversation flows, the languages and the integrations you need. We agree the scope and price in writing before we start, and we usually begin with a focused first version. GST is charged in addition. WhatsApp and AI usage costs are billed by the platforms.
How the work runs
From questions to a working assistant.
We start with what your customers actually ask.
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Discover
We list your customers' questions, goals, channels and the leads you want to capture.
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Design
We write the conversation flows, tone and answers, and the rules for handing over to a person.
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Build
We build the assistant and connect it to WhatsApp, your CRM, your calendar and your reports.
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Test and launch
We test with real questions, fix weak answers and launch with your team ready.
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Improve
We review real conversations, update the answers and report leads and results.
Included
What you receive
Everything below is part of the service, nothing is an extra.
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Conversation design, built from the questions your customers ask
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A knowledge base made from your approved services, policies and FAQs
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WhatsApp chatbot or agent, tested with real questions
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Website chatbot, if you need one
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Lead capture, qualification and scoring
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Appointment, booking or callback flows
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CRM integration, so every lead is recorded and assigned
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Clear handover to your team, with the full conversation
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English and Malayalam replies
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A dashboard of conversations, leads, handovers and results
Our toolkit
AI models and platforms we work with
These are some of the tools we use. Our team works with many more, and we choose the right ones for each business.
- Claude
- ChatGPT
- Gemini
- WhatsApp Business API
- WhatsApp Cloud API
- n8n
- Make
- Zapier
- HubSpot and other CRMs
- Google Calendar
- Google Sheets
- Airtable
- Meta Conversions API
- Looker Studio
Questions
Questions about AI chatbots and agents
What is an AI chatbot for business?
It is an assistant on your WhatsApp or website that answers customer questions from your approved information, captures enquiry details and hands over to your team when needed. It works at any hour, so enquiries are not lost.
What is the difference between a chatbot and an AI agent?
A chatbot answers questions. An AI agent also takes actions, such as qualifying a lead, booking an appointment, updating your CRM or sending a follow-up. We build both, depending on the task and the level of control you want.
Can the chatbot work on WhatsApp?
Yes. We build WhatsApp chatbots and agents on the WhatsApp Business API, and we can also add one to your website. Customers can start the chat from your ads, website or social media.
Can it reply in Malayalam?
Yes. We can build replies in English, Malayalam or both, based on how your customers write to you.
Will the chatbot replace my team?
No. It handles routine questions and collects details, and it passes the conversation to a person when a request is unusual, sensitive or ready for a sales conversation.
How do you stop it giving wrong answers?
It answers only from the services, policies and FAQs you approve. We set rules for what it can and cannot say, test it with real customer questions before launch, and review live conversations to improve it.
How does it help me get more leads?
It replies at once, even after hours, asks the questions that qualify a lead, and sends serious leads to your team with their details. Your CRM records every enquiry, so nothing is lost and follow-up is fast.
Can it book appointments or site visits?
Yes. It can offer available times, confirm bookings, send reminders and update your calendar and CRM.
How much does an AI chatbot cost?
Pricing depends on the channels, the number of conversation flows, the languages and the integrations. We agree the scope and price in writing before we start. GST is charged in addition, and WhatsApp and AI usage costs are billed by the platforms.
Do you build chatbots for businesses outside Kerala?
Yes. We are headquartered in Edappally, Ernakulam, Kerala, and our remote team builds AI chatbots and agents for businesses across India and abroad.
Talk to the people who do this work
Vishnu Velluva
SEO Trainer
AI & Automation Trainer · AI Automation Specialist
- SEO
- AI Automation
- Workflow Automation
Abhijith MJ
SEO Strategist
AI Workflow Specialist · Digital Consultant
- SEO Strategy
- Digital Consulting
- AI Workflows
Sonu Sabu John
Senior Growth Marketing Manager
Performance Marketing & CRM Trainer
- Performance Marketing
- Demand Generation
- B2B SaaS Marketing
Next step
See an AI chatbot for your business.
Message us on WhatsApp with your business and the questions your customers ask. We reply with a plan and a quick demo.
- Message or call
- English or Malayalam
- Clear next steps