Data Protection & Compliance
Brain Cyber Solutions offers Data Protection Officer (DPO) and Grievance Officer support as a yearly service, in partnership with Vectis Trust. Only organisations notified as Significant Data Fiduciaries must appoint a statutory DPO; other businesses still need a published contact and a grievance process. You get a clear privacy contact, a working route for grievances and rights requests, and records of what was done, without hiring a full-time officer. Privacy contact and grievance management starts from Rs. 35,000 + GST a year; a formal DPO appointment is quoted separately.
What you receive
The problems we solve
These are the everyday challenges we help businesses solve.
It is a side job for someone in IT, HR or admin, so it waits until there is a complaint.
A customer who wants their data removed does not know who to ask, and your team does not know how to respond.
Access, correction and deletion requests arrive by WhatsApp or email, with no owner and no record.
A small or mid-sized business rarely has enough privacy work for a dedicated salary.
Small and mid-sized businesses that need a clear privacy contact and a working grievance process, and organisations that may be notified as Significant Data Fiduciaries and want to prepare. It suits clinics, schools and institutes, retailers, IT companies and any business without a privacy specialist on staff.
Only organisations notified as Significant Data Fiduciaries must appoint a statutory Data Protection Officer. Most businesses are not in that group, but they still need a published contact for data questions and a way to handle grievances. For them, "DPO as a service" is the name of the support, not a statutory appointment. We will tell you plainly which applies to you.
Your written proposal confirms which level you are getting, the expected volume, response times and what is excluded, including legal services.
Your organisation remains accountable. The service provides the contact, coordination and records. Your team supplies the information and decisions, and carries out changes in your systems. If you want help with those changes, see technical implementation.
Most businesses start with an initial assessment and implementation support, then keep this service running through the year. See all our DPDP compliance services.
This page is general information, not legal advice.
Pricing
A formal Data Protection Officer appointment is quoted separately. Both depend on your size, how many requests you receive and how much oversight you need. Your written proposal gives one final price that includes everything agreed.
How the work runs
Set up the function first, then keep it working through the year.
We review your data, regulatory status and request volumes, and agree the role and contact.
We set up the contact route, registers, reporting lines and a first action plan.
Grievances and requests are received, tracked, coordinated with your team and closed with records.
You receive regular reports, and anything serious is escalated to your management.
Included
Your written proposal confirms exactly what is included for your scope.
Questions
No. The DPDP Act requires a Data Protection Officer based in India for organisations notified as Significant Data Fiduciaries. Other organisations do not have to appoint a statutory DPO, but they must publish contact details for someone who can answer questions about personal data.
Yes. Under the DPDP Rules, every Data Fiduciary needs a published way for people to raise grievances and must respond within a reasonable period, not exceeding 90 days. These duties apply from 13 May 2027.
An outside team acts as your route for data protection grievances: receiving them, coordinating with your staff, preparing responses and keeping records of what was closed and how.
Privacy contact and grievance management starts from Rs. 35,000 + GST a year. A formal DPO appointment is quoted separately. Your written proposal gives one final price that includes everything agreed.
Vectis Trust offers a named India-based individual for appointment, subject to a review of the requirements for that engagement. The appointment duty stays with your organisation, and the role reports to your Board or equivalent governing body.
No service can promise that. Your organisation stays accountable as the Data Fiduciary and must provide the authority, resources and decisions the role needs. This page is general information, not legal advice.
The service coordinates the privacy response: facts, assessment, escalation and preparing notifications. Containment and forensics stay with your technical team or provider.
Co-Founder & Senior Managing Partner, Vectis Trust
Certified Data Protection Professional · ISO/IEC 42001 Auditor
Next step
Message us on WhatsApp with your business type and roughly how much personal data you handle. We reply with what fits and a starting quote.
