Privacy
Privacy policy
This policy explains what personal data Brain Cyber Solutions receives through this website and when you contact us, why we use it, who we share it with, and the choices you have under India's Digital Personal Data Protection Act, 2023.
Who we are
Brain Cyber Solutions, 53, GTWRA, Pookottu Lane, Devankulangara, Edappally, Ernakulam, Kerala 682024. Our AI courses run under the Maattam brand.
Grievance Officer
If you have a question or complaint about your personal data, contact our Grievance Officer: Binusree R, Chief Operating Officer. Email info@braincybersolutions.com or call or message +91 73068 95402. We will respond within a reasonable time, and no later than 90 days. If you are not satisfied, you can complain to the Data Protection Board of India.
What we collect
This website has no contact forms. When you message us on WhatsApp, call or email, we receive what you choose to share, such as your name, phone number, email address and your question.
If you join a course or become a client, we also keep the details needed for that, such as enrolment, payment and certificate records.
Why we use it
- To reply to you and discuss the service or course you asked about
- To deliver training or services you have signed up for, and issue certificates
- To keep the records the law requires, such as tax records
We do not sell your personal data. We send you offers only if you have agreed, and you can stop them at any time.
Website analytics
We use Google Analytics and Google Ads, through Google Tag Manager, to understand how this website is used and measure our marketing, for example which pages are read and whether the WhatsApp, call or email buttons are used.
Their cookies are set only if you choose Accept in the notice shown on your first visit. If you choose Decline, these cookies are not set, though Google may still receive basic signals without cookies, such as that a page was viewed. You can change your choice at any time through Cookie Settings at the bottom of any page, or block these tools in your browser settings.
Who we share it with
We share personal data only with service providers who help us run our work (such as WhatsApp, email, hosting, analytics and payment providers), with training partners where you have joined a program they deliver, and where the law requires it.
How long we keep it
We keep enquiry details for a maximum of 6 months. If you join a course or become a client, we keep course and client records for as long as needed for the service and for legal and tax requirements. Then we delete them.
Your rights
You can ask us to:
- tell you what personal data we hold about you
- correct or complete it
- delete it, unless the law requires us to keep it
- stop using it where you gave consent, which you can withdraw at any time
You can also nominate someone to act for you. To use these rights, contact our Grievance Officer using the details above.
How we protect it
We limit who can reach personal data, use secure services, and act promptly if something goes wrong, including telling you and the Data Protection Board where the law requires it.
Changes
We update this policy when our practices or the law change. The last update was on 5 November 2026.